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Exchange & Return Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Eligibility

  • Exchanges or returns must be requested within 7 days of delivery.
  • Items must be unused, unwashed, and in original condition with tags intact.
  • Sale items are non-returnable and non-exchangeable unless damaged or defective.

Process

  • To initiate a return or exchange, contact us at support@soo-rang.com or WhatsApp us.
  • Once approved, our team will guide you through the next steps.

Refunds

  • Refunds (if applicable) will be processed within 7–10 business days after quality inspection.
  • Shipping charges are non-refundable.